The public and members-only portions of the ALPA website have been optimized for use with Internet Explorer browsers, versions 5.5 and above, but users of Netscape Navigator, versions 6.2 and above, should not experience difficulty using the site.

Internet Explorer/Netscape Navigator, versions 5.5 and above, are necessary to access the ALPA Intranet site. Earlier versions of these browsers may not support frames, Java, and/or cookies, all of which are used on the members-only portion of ALPA’s site.

To determine the version of the Internet browser you are using, please choose Help:About (Internet Explorer or Netscape) from your browser's menu. If you are using an earlier version of IE or Netscape, you may obtain a free upgrade from the Netscape or Microsoft website:

      Download Internet Explorer for Windows

      Download Internet Explorer for Mac OS 8.1 to 9.x

      Download Internet Explorer for Mac OS X

      Download Netscape Navigator or Communicator


Web browser plug-ins are necessary for full use of all areas on the ALPA Internet and Intranet sites. A plug-in is a small, free program that helps you view Internet content. Downloaded and installed plug-ins allow you to expand compressed files, play and copy CDs, view .pdf files, play sound and multimedia clips, and view Word, PowerPoint, Outlook, and Excel files, even if you don’t have Word, PowerPoint, Outlook, or Excel software loaded on your computer.

Important note: You may download the following free plug-ins from the manufacturers’ websites. In each case, follow the download and installation directions posted on the site.


Zipped or compressed files have had their file sizes reduced in order to save space and to simplify matters for file storage, transport, and copying. File expansion software expands and decodes compressed files downloaded from the Web or received as e-mail file attachments. WinZip 8.1 and StuffIt Expander, two popular file expansion programs, are available for free from the following websites.

      Download the evaluation version of WinZip 8.1 for your Windows 95/98/NT/2000/Me system

      Download Aladdin Systems’s StuffIt Expander for your Windows or Macintosh system


Adobe Acrobat Reader software lets you view and print PDF files.

      Download the current version of Adobe Acrobat Reader for your Windows or Macintosh system

      Download an earlier version of Adobe Acrobat Reader for your Windows or Macintosh system


If you want to listen to and view RealAudio and Real Video clips, especially VARS (Code-A-Phone) messages, you may want to download RealPlayer software.

      Download RealPlayer for Windows

      Download RealPlayer for Macintosh

Scroll down the page and look for the link that lets you download the free version of RealPlayer. When you see the RealPlayer download page, look for "RealPlayer 8 Basic – is our free player." To download the correct version of RealPlayer for your operating system, complete the online form and follow the download instructions.


Installing Microsoft Windows Media Player will let you play streaming and downloadable digital, audio and video files, and other Internet content, as well as play CDs and copy them to your PC. Media Player supports a wide variety of audio and video formats and bandwidths.

Important note: If you have Microsoft Windows Media Player software already loaded on your computer, do not download and install these plug-ins!

      Download Windows Media Player

      Download Windows Media Player 6.4 for Windows 95 and NT4

      Download Windows Media Player 9 for Windows 98SE/Me/2000/XP

      Download Windows Media Player 7.1 for Macintosh 8.1 to 9.x systems

      Download Windows Media Player 9 for Macintosh OS X systems


Viewers for Microsoft products such as Microsoft Office viewers (i.e., Word, PowerPoint, and Excel) let you view documents presented in these formats without having the software loaded on your computer.

Go to the Microsoft Download Center to search for the appropriate viewer.

Downloads are available for both Windows and Macintosh operating systems. Search for the product and version you would like to download to your computer. For example, from their Product/Technology dropdown box, choose Word, then click the Go button.


A number of links on this page will take you off the ALPA site and directly to a site maintained by the supplier of the browser or plug-in. All links were double-checked for accuracy at the time of posting on the ALPA site.

If you find that a link is no longer operational, the supplier may have made changes to its website. We apologize for any inconvenience and ask that you inform the webmaster of any nonfunctioning links.

   • Internet Explorer
   • Netscape
   • File Expansion Software
   • Acrobat Reader
   • Real Player
   • Media Player
   • Microsoft Viewers
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